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Privacy policy

Privacy policy

Last updated: 2026-05-24

Elite Events Catering ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you visit www.eliteeventsdining.ca or book our catering services in Ontario, Canada.

Information we collect

When you submit a booking inquiry or contact us, we collect: full name, phone number, email address, event date, event type, event location, guest count, preferred package, menu preferences, and any message or special requests you provide.

We may also collect basic technical information such as browser type and pages visited via standard analytics.

How we use your information

  • Respond to booking inquiries and provide quotes
  • Coordinate and deliver catering services for your event
  • Process deposits and final invoices
  • Send booking confirmations, reminders, and follow-up communication
  • Improve our website and service quality

How we share information

We do not sell, rent, or trade your information. We may share limited details with trusted service providers (such as our email and payment processors) strictly to deliver our services, or when required by law.

Data retention

We retain booking records for as long as needed to provide our services and meet legal, tax, and accounting obligations under Canadian and Ontario law.

Your rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. Contact us at bookme@eliteeventsdining.ca to exercise these rights.

Security

We use reasonable administrative and technical safeguards to protect your information, though no method of transmission over the internet is fully secure.

Contact

For privacy questions, contact us at bookme@eliteeventsdining.ca or call 647.749.0546.